New ticket to ride

Posted by: 
Davidh Digman on 01/12/2009
A man using a wheelchair waiting to get onto a train
man using wheelchair waiting to get on train

Travelling on public transport with myki

They’re the size of a credit card and made to last four years. They are myki travel cards and designed to make Melbourne’s public transport easier to use.

The myki electronic travel cards are replacing paper Metcard tickets. To use myki, travellers must first pay $10 for a card and then deposit credit into an account that is linked to the card. To use myki, travellers simply touch a reader when they start their trip. This is called “touching on”. It is also important to “touch off” at the end of the trip to ensure the cheapest fare is paid.

The myki computer calculates which zones you travelled and whether you need to pay for a daily ticket or if a two-hourly is sufficient. Unlike the old system, users don’t need to think about zones or type of ticket to buy: the central computer works it all out for you.

Payment options include payment to bus drivers, using vending machines at railway stations and the on-line website.

Topping up your myki is just like topping up a prepaid mobile phone account or a car e-tag.

The cards can store two different types of credit called myki Money and myki Pass. myki Money is useful if you only use public transport occasionally and the Pass is designed for more frequent travellers.

myki Pass covers you on Melbourne’s public transport for many days at a time. You can buy myki Pass credits for seven days straight, or for any period from 28 to 365 days.
Each card can store both myki Money and myki Pass credits.

The Transport Ticketing Authority’s Manager of Media Relations, Adrian Darwent says myki was trialled in regional areas, including:

  • Geelong
  • Seymour
  • Ballarat
  • Bendigo
  • the Latrobe Valley.

Mr Darwent says the myki system was designed to comply with the Disability Discrimination Act and there were a number of attributes that made it more disability-friendly than the old system.

These include:

  • The myki vending machines are lower to the ground than the old ones, making them easier to reach.
  • The machines have Braille and tactile guidance systems, making them easier for people with a vision impairment to use.
  • The machine displays can be set to show white letters on a black background, useful for some people with a vision impairment.

However, some people with certain types of disability may have trouble physically using or understanding how to use myki, so the State Government has launched Access Travel Passes. These passes provide free travel and don’t need to be touched on or off.

Readers comments (2)

Please advise me - will I still be able to buy "10 trip" tickets on myki.

No, but everyone gets the old 10 trip price as Myki automatically gives you the best price available for each trip.

Comment on this article